Ashton & Dave Travels and Holidays Limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations.
Ashton & Dave travels and holidays limited is incorporated under the "Companies and Allied Matters Act 1990 (RC 713420)" and an IATA accredited travel management company working as a professional and reliable entity.
We seek applications from qualified candidates for the position below:
Job Title: Direct Sales Agent
Location: Victoria Island, Lagos
Responsibilities
• Prospecting, qualifying, developing and closing sales opportunities within and outside the country (borderless marketing).
• Forecasting and tracking of sales opportunities.
• Achieving sales targets.
• Understanding industry trends, product capabilities and customer requirements.
• Establish Executive level, long term customer relationship for future cross - sell and up - sell opportunities/other services required. Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.
• Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service Schedule and follow through on calls with leads and current sub – agents.
• Answer all lead and sub - agent questions accurately.
• Prioritize and/or escalate lead and sub - agents questions as needed.
• Promote specific products as directed by Management.
• Inform leads and sub - agents on current promotions and discounts.
• Maintain positive business and customer relationships in the effort to extend customer lifetime value.
• Develop strategies for more effective sales, both individually and as part of a team.
• Source and work customer referrals (Corporates/Sub-agents/Individuals).
• Track all appointments, sales, complaints, status reports, etc. thoroughly for Management review.
• Meet and/or exceed monthly and quarterly sales targets.
• Provide daily sales Report.
• Provide daily customer feedback form.
• Provide weekly Report.
Qualifications
• Minimum of B.Sc/HND in any approved university and course, with either NYSC Certificate of Completion or Exception.
• Three years of Sales experience in the Travel and Tours industry is critical.
• Experience in Global Distribution System (GDS _ Amadeus/Sabre/Galileo) and Microsoft applications especially, Word, Powerpoint and Excel.
• Experience in Sales and Marketing, and closing deals.
• Outstanding passion for customer service and hospitality.
• Proven experience in working with teams
• Must have International Passport and also passion for Travels.
• IATA Certification would be an added advantage.
Remuneration
Very attractive and negotiable.
Application Closing Date
Friday 26th April, 2019.
How to Apply
Interested and qualified candidates should send their Resume to: dtariah@ashtondavetravels.com using the position as the subject of the mail.
Note
• Please adhere strictly to the Job Description (JD) /requirements.
• CVs without the required Travels/Tours/hospitality experience will be discarded.
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